Release Notes 2024

Pipeliner CRM 5.10.0 introduces rand New Voyager AI Call Transcription & Analysis. This valuable new Voyager AI feature works in concert with our Calling & Messaging integration by recording calls and then applying AI transcription and analysis to the recorded notes. Additionally, we are improving Online Forms & Reports. Users can now add File fields to a Form, allowing recipients to upload files when submitting a form response. In addition to this we are introducing a new widget “Static Profiles” will be available in the right panel of record details for compatible entities. We are also continuously improving our application and adding other small enhancements and fixes throughout the whole application.

Pipeliner CRM 5.9.0 introduces AI Email Categorization, which automatically categorizes emails captured in Pipeliner to set Tags and analyze Sentiment. Tags and sentiment are visible in the main Feeds tab as well as the Feeds tab for an individual record. Additionally, we've added Static Profiles which allows users to create a custom list of records which then remains static unless changed by the user. A fresh new Interactive Help tool is designed to help make Pipeliner even easier to use. This release also includes a significant update to the Online Form Editor making it easier to design dynamic and flexible forms. Users can now add multi-column containers. We have also added Filter Presets to the Filter in Feeds tabs on records. To facilitate working with Forecasts, we’ve added an additional permission within User Role settings. We are also continuously improving our application and adding other small enhancements and fixes throughout the whole application.

Pipeliner CRM 5.8.0 introduces AI Improvement — Text-to-Speech feature. This is our latest addition to our AI tools family. This is ideal when there is a lot of useful information in notes or other rich text fields or even an AI summary from Feeds as the user can listen rather than needing to read. Additionally, we've added support for our customers with international teams by adding multi-currency options for individual Users, Forecasts & Targets, Filters and Reports.  Previous behavior allowed amounts to be entered in any enabled currency but all visualizations and reports used values converted into the system Base Currency. Due to Gmail updates, we’ve rewritten our Gmail Addon completely.  The addon will need to be installed from the Google Workspace Marketplace. We are also continuously improving our application and adding other small enhancements and fixes throughout the whole application.

Pipeliner CRM 5.7.0 introduces brand-new Voyager AI features. Powerful and secure new features added to our Voyager AI assistant allow users to create a Summary or Action Points based on the content of emails, text messages and notes on the Feeds tab of a record. All data remains within the same environment as your Pipeliner database when using these new features. Hence, there is no security risk to your customer data. This release includes a valuable additional SendGrid Integration option for our many customers who are using Pipeliner for more and more of their marketing activities. The Document Templates Add-on has been completely revised and improved to also allow users to access both Projects and Custom Entities as well as the existing main Entities. We are also continuously improving our application and adding various other small enhancements and fixes throughout the whole application.

Pipeliner CRM 5.6.0 introduces vastly improved Online Forms — it is now possible to create fields on Online Forms that only display when another field has been completed with an appropriate value. For those customers using Online Forms to help organize Events, in particular, it is now possible to automatically disable the Online Form so that no further responses can be submitted. It is possible now also to add sections to online forms and divide the content/fields into groups. We wanted to enhance the tracking of email events by adding the ability to track bounced emails for Standard or Mass Emails. We’ve updated also the design of the Feeds filter option to include section headers and have also enabled additional filter options for Emails. For the backend, administrators can now apply the recalculation sequentially over some time so rather than all users being locked out waiting for the whole recalculation to complete, each individual user will only be locked out when their individual recalculation is being processed. We are also improving continuously our application and adding various other small enhancements and fixes throughout the whole application.

Pipeliner CRM 5.5.0 introduces a brand-new Duplicate Checker. Data quality is a crucial factor in managing customer relationships - a single, clean record for each customer giving the visibility of your teams’ previous interactions and future plans is the key to successful collaboration, helping to ensure long-lasting relationships and high customer satisfaction. Additionally, we implemented Global Search & Advanced Search improvements. Searching in Pipeliner is quick and easy using the Global Search or by searching within a menu such as Accounts and to make it even easier, we’ve updated the search algorithm to return more results and reorganized the Recents list and Global Search displays and options. A new Web Clipper extension is also available in the Chrome web store. The Web Domain extractor is a new tool that will populate the default homepage (website) field on an Account record where the homepage field is empty but there is an Account Primary Email Address filled in. Custom Fields on Cards are now available so users are now able to add up to 3 additional fields (including custom fields) to the Opportunity, Lead, Quote, or Activities cards used in views such as the Pipeline view (in the Opportunities menu and in Forecasts) and the Board view for Leads, Quotes, and Tasks. We are also improving continuously our application and adding various other small enhancements and fixes throughout the whole application.

Pipeliner CRM 5.4.0 introduces brand-new History Reports. Users can now create a new type of report: Report with Historical Data. Creating these reports is fundamentally the same as any other type but they are designed to allow users to track changes made to values over a period using date comparisons or historical trends. Additionally, customers have been asking for the option to use more advanced calculations in fields in Pipeliner so that calculations work not only with numbers, but also with text, dates etc, plus the ability to use the same sort of functions that they are familiar with using in Excel, for example. We’ve taken this feedback on board and, in this major upgrade of calculation fields, we bring a whole new experience of working with calculations and formulas to meet most expectations and needs. Also, admins can now update the fields that are visible on the card fields such as Primary Account, Primary Contact, Opportunity or Lookup fields. We are also improving continuously our application and adding various other small enhancements and fixes throughout the whole application.

Pipeliner CRM 5.3.0 introduces Reports enhancements, users can now summarise related data “on the fly” by creating a “Summary Value” field directly within a report rather than needing an Admin to create a Rollup field and place it on the Form for every record. To further extend the usefulness of these relationships, we’ve added the option to create Lookup fields (or update existing fields) to have a “Primary” (or main) record. Webhooks are now supported for Custom Entities and for Products inside the Product Catalog. Companies that use Azure Active directory (Microsoft Entra ID) for managing their employees can connect this system with Pipeliner to provide a seamless single sign-on option for their Pipeliner users. Spanish has been added as a main language for the application. We are also improving continuously our application and adding various other small enhancements and fixes throughout the whole application.