Freshdesk › Helpdesk and Customer Support

Bring sales into the customerCustomer Customer is an individual or an organization that purchases a product or signs up for a service offered by a business. experience loop by integrating Pipeliner CRM and Freshdesk.

Key Features

Pipeliner to Freshdesk Integration Options

• Connect apps together to help automate tedious tasks between two apps with TriggersTriggers Triggers are a set of signals or occurrences that meet certain criteria to be considered an opportunity to make a sale., Searches, and Actions.
• Moved Opportunity, New Feed Message, New LeadLead Lead refers to a prospect or potential customer (who can be an individual or organization) that exhibits interest in your service or product; or any additional information about such entity., New Opportunity, New Appointment, new Contact, New Activity, New AccountAccount Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company., New Customer instantly, New ticket Note instantly, New ticket instantly, Update Ticket Instantly, Update UserUser User means a person who uses or consumes a product or a service, usually a digital device or an online service. Instantly
• Update Opportunity, Create Account, Create Contact, Create Opportunity, Create Feed Message, Create Lead, Update Account, Update Contact, Create Appointment, Update Lead, Create Activity, Add Notes to a Ticket, Create Forum Topic, Create forum category, Create Company, Create Ticket, Create User, Create Forum

About Freshdesk

Freshdesk is a customer service platform designed for companies who understand the importance of customer relationships. It facilitates great one-on-one support and helps businesses build out self-service options and proactive customer engagementEngagement Engagement is the state or process of keeping a specific class of audience (employees, management, customers, etc.) interested about a company or brand and invested in its success because of its perceived relevance and benefits to the audience..